Customer Service Excellence |
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Managing Service Quality and Customer Satisfaction (Certified Customer Management Specialist) |
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Public Relations Corporate Communications (Certified Public Relations Officer) |
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The Customer Service Public Relations Masterclass |
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Customer Service Mindset |
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Achieving Excellence in Customer Service - Providing a Quality Service |
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The Sales Marketing Management MBA |
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Protocol Event Management (Certified Event Specialist) |
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Beyond Customer Service: Building a Customer Centric Organisation |
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Planning and Managing PR Campaigns MBA |
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Customer Focused Management |
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Advanced Office Management & Effective Administration Skills |
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Implementing and Managing a Customer Complaints System |
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Certified Customer Service Professional |
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Public Relations and Media Skills |
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Hospitality Events and Conferences Management |
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The Strategic Marketing Plan |
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Value-Based Selling: Overcoming Price Objections |
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New Product Launch Using Marketing Communication: Proven Strategies and Techniques |
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Power Selling |
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Certified Sales Professional |
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Key Account Management: Establishing Profitable Customer Relationships |
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Strategic Sales Planning and Territory Management |
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Achieving Strategy through Leadership |
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Advanced Customer Service Management |
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Advanced Public Relations |
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How to Create Engaging Social Media Content matching with organization goals |
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