The Aims of This Course
This is a great course for senior and intermediate level PAs. It provides excellent tips and fundamental strategies for adding value to your role while increasing productivity. focuses on 4 areas that collectively enable PAs to update their skills with the latest strategies and PA best practice. This course helps PAs understand the necessity for a fundamental shift in the way PAs approach their role and responsibilities.
The module on working productively with management shows PAs how to use their time with their manager more effectively, and how to take charge of aspects of their manager’s role. This course also updates PAs on the latest time-saving email management and diary management techniques.
The modern PA has to think on her feet and outside the box, and as such, the module on planning executive travel provides a good opportunity to learn how to surprise your boss with well thought out and intuitive business travel planning ideas. This course will also teach PAs how to significantly improve their performance appraisal scores and improve them sufficiently to move their job role to the next level.
Working Productively with Your Boss
§ Establishing the objectives of the modern PA
§ Managing and organising your boss
§ Dealing assertively with managers
Managing the Fundamentals
§ Effective email management and etiquette
§ Diary management techniques
§ Taking action points at meetings and how to present them
Communication and Information Management
§ Time management and prioritisation techniques
§ Improving information flow
§ Making communications work for you
§ How to influence others strategically
Adding Value to Your Role
§ Thinking outside the box when planning executive travel
§ Techniques for adding value to your role
§ Improving your performance appraisal scores